IT Support Intern

Penempatan: Bandung , Jawa Barat

Kategori: Magang

Bidang Pekerjaan: Game Developer

Uraian Tugas

Assist in verifying and updating the IT database by cross-referencing physical assets and ensuring data accuracy.
Update records, correct inaccuracies, and maintain comprehensive documentation of IT assets.
Resolve low-priority tickets in the IT ticketing system, including basic troubleshooting, software installations, and user support.
Conduct routine maintenance tasks to reduce the backlog of low-priority IT tickets and enhance IT Team efficiency.
Help identify and filter unused or obsolete IT devices for proper documentation and potential decommissioning.

Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
Strong interest in IT asset management and technical support
Basic knowledge of IT infrastructure, including databases, software, and hardware components.
Excellent attention to detail and organizational skills to maintain accurate records.
Strong problem-solving skills with a proactive attitude toward resolving technical issues.
Good communication skills to collaborate with team members and provide user support.
Ability to work independently and effectively within a team setting.